We're proud to offer you a lifetime warranty on our products. If your product ever has any manufacturing or workmanship defects, tears in half, or your mylar authentication piece falls out we will replace it for free. We want you to feel confident and secure that when you invest in ROOTBALANCE™ products, you are wearing the best and most effective products available on the market. Disclaimer: Most ROOTBALANCE™ users report positive benefits with our technology. Results may vary. Not intended to diagnose, treat, cure or prevent any disease or ailment.
It will not cover wear and tear instances, such as the ROOTBALANCE™ lettering and logo tearing off due to every day normal wear. The warranty does not cover mistreatment or misuse of the product. We reserve the right to refuse warranty replacement if such is the case.
Per the ROOTBALANCE™ Lifetime Warranty, your
replacement product is absolutely free. Your out of pocket expenses may
include: - A shipping & handling fee of $4.95 for the replacement product
to be mailed back to you.
- Potential customs/brokerage fees for receiving the replacement product we ship to you (for international customers only)
INSTRUCTIONS FOR WARRANTY REPLACEMENTS:
1. Ship your product in it's original packaging along with any receipts and a check for $4.95 to cover Shipping & Handling to:
127 W. Fairbanks Ave #447
Winter Park, FL 32789
2. Once we receive your package allow 7-10 days for processing, we will ship your replacement back to you in your original packaging to the address that we have on file.
*NOTE: Your product must be registered on our website to ensure we have the correct shipping information.